SHIPPING & RETURNS
All orders will be shipped in 3-5 business day, excluding Holidays. Orders are processed and shipped Monday to Friday.
*Please note, currently all skincare products may require longer shipping time.
Standard Shipping $15 Canada-Wide
A pick-up/meet-up date and time should be confirmed and paid for before your order is ready for pick-up. To arrange a pick-up/meet-up date and time, please email: firstname.lastname@example.org. Orders will only be ready at the arranged time.
Pick-Up Location: TBH
Meet-up Location: Greater Toronto Area
Orders may also be purchased/picked up at our DON MILLS location (40 Wynford Drive)
INTERNATIONAL USA SHIPPING - CUSTOMS & LOST ORDERS
- We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser
- If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
- If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
- Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.
Return & Exchange Policy
If you are not entirely satisfied with your purchase, you may have the option to return your items. You have 7 days to return any item from the date you received it. To be eligible for a refund, your item must be unused and in the same condition and packaging that you received it.
All sale items are final sale. No exchanges, no returns.
Please feel free to with any further questions and/or concerns you may have.